Contact
Contact
We're a small team, and we read every message that reaches us. There is no contact form — email reaches us directly, and a real person will get back to you.
Email us
General
Questions about mavi pay, or not sure where to start? Say hello.
Seller support
Already selling with us and need a hand? We're here for it.
Sales & partnerships
Exploring a bigger rollout or a partnership? Let's talk.
Press & brand
Writing about us or need assets and facts? Reach the press desk.
Startup Program
Early-stage and building something new? Ask about the program.
What to include
The email address on your account, what you were trying to do, and — if it's about a purchase — the order or invoice number. A screenshot never hurts. The more we can see, the faster we can help.
When to expect a reply
We reply as soon as we can — usually within a couple of working days. Payment problems jump the queue.
mavi pay is a product of mavi Finans, built in Flanders.